Privacy
Policy

We collect only the minimum information needed to provide you with our services and respond to your enquiries. This includes:

• Full name — to address you personally and for booking records
• Email address — to send booking confirmations and updates
• Phone number — to confirm bookings and for emergency contact
• Number of guests and stay dates — to process your reservation
• Message content — when you write to us via our contact form

Your information is used solely to deliver our services and communicate with you. Specifically, we use it to:

• Confirm and manage your booking at Stone Age Huts
• Send you check-in instructions and pre-arrival information
• Respond to your questions, requests or feedback
• Send occasional newsletters about nature retreats and seasonal offers — only if you opt in
• Improve our website and services based on aggregate usage data

We take the security of your personal data seriously. Our website is hosted on Firebase (Google Cloud), which provides enterprise-grade infrastructure with strong security standards.

• All data is transmitted over HTTPS encrypted connections
• Access to personal data is restricted to authorised staff only
• Our hosting platform applies regular security updates and patches
• We do not store payment card information on our servers

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to contact us promptly if you suspect any unauthorised use of your data.

Our website uses cookies — small text files stored on your device — to improve your experience and help us understand how visitors use our site.

• Essential cookies — required for the site to function (language preference, session data)
• Analytics cookies — help us understand visitor behaviour via Google Analytics (anonymised data only)
• Functional cookies — remember your preferences such as language selection

Our website may contain links to external websites such as Google Maps, booking platforms, social media pages, and travel guides. These are provided for your convenience.

We have no control over the content or privacy practices of external websites. Once you leave our site, we encourage you to read the privacy policy of any site you visit.

• Google Maps — used for directions and location display
• Social media platforms — Instagram, Facebook pages for Stone Age Huts
• Travel review platforms — TripAdvisor, Google Reviews

You have full control over your personal data. At any time, you may:

• Request a copy of the personal information we hold about you
• Ask us to correct any inaccurate or incomplete information
• Request deletion of your personal data from our records
• Withdraw consent to receive marketing emails at any time
• Object to processing of your data in certain circumstances

Stone Age Huts welcomes families with children as guests. However, our website and its contact forms are not directed at children under the age of 13.

We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the "Last updated" date at the top of this page.

We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please get in touch with us: